FTC Approves Final Orders Settling Charges That Used Auto Dealers Touted Inspections Without Disclosing That Some Cars Were Subject to Unrepaired Safety Recalls

Following a public comment period, the Federal Trade Commission has approved final consent orders with CarMax, Asbury Automotive Group and West-Herr Automotive Group, settling charges that they touted how rigorously they inspect their used cars, yet failed to adequately disclose that some of the cars were subject to unrepaired safety recalls. The final orders announced […]

CarMax and Two Other Dealers Settle FTC Charges That They Touted Inspections While Failing to Disclose Some of the Cars Were Subject to Unrepaired Safety Recalls

CarMax Inc. and two other major used auto retailers have agreed to settle Federal Trade Commission charges that they touted how rigorously they inspect their used cars, yet failed to adequately disclose that some of the cars were subject to unrepaired safety recalls. The proposed consent orders will prohibit them from making unqualified inspection or […]

GM, Jim Koons Management, and Lithia Motors Inc. Settle FTC Actions Charging That Their Used Car Inspection Program Ads Failed to Adequately Disclose Unrepaired Safety Recalls

Note: A conference call for media with Jessica Rich, Director of the FTC’s Bureau of Consumer Protection, was held: Date: Jan. 28, 2016Time: 1 p.m. ET Rich and FTC staff took questions from the media about the case. General Motors Company, Jim Koons Management and Lithia Motors Inc. have agreed to settle separate Federal Trade […]

FTC Approves Final Consent Order Against BMW of North America

Following a public comment period, the Federal Trade Commission has approved a final consent order against BMW of North America LLC, whose MINI Division allegedly violated the Magnuson-Moss Warranty Act by telling consumers that BMW would void their warranty unless they used MINI parts and MINI dealers to perform maintenance and repair work. In March […]

FTC Will Keep Consumer Product Warranty Rules in Current Form with Some Modifications

The official version of the Federal Register Notice announcing the Commission’s final action with respect to its review of the Interpretations, Rules, and Guides under the Magnuson-Moss Warranty Act was published in the Federal Register on July 20, 2015. The official version, approved by a 4-1 Commission vote on July 14, 2015, replaces the notice […]

BMW Settles FTC Charges that Its MINI Division Illegally Conditioned Warranty Coverage on Use of Its Parts and Service

BMW of North America LLC has agreed to settle Federal Trade Commission charges that its MINI Division violated the Magnuson-Moss Warranty Act by telling consumers that BMW would void their warranty unless they used MINI parts and MINI dealers to perform maintenance and repair work. In an administrative complaint, the FTC alleged that BMW, through […]

FTC Staff Warns 11 Jonesboro, Arkansas, Used Car Dealers for Not Displaying ‘Buyers Guides’

The Federal Trade Commission’s Southwest Region Office has warned 11 used car dealerships in Jonesboro, Arkansas, that their sales practices violate the FTC’s Used Car Rule, which requires used car dealers to display a “Buyers Guide” detailing warranty and other important information on the cars they sell.     FTC staff inspections in Jonesboro found that […]