NCUA Releases Video, Brochure on Remittance Transfers

New Resources Educate Consumers about Rights When Sending Money Abroad

ALEXANDRIA, Va. (July 15, 2016) – Consumers have new ways to learn about their rights and protections when sending money internationally through a new video and brochure released today by the National Credit Union Administration.  

The video, available here, and brochure offer an overview of consumer protections provided under a rule issued by the Consumer Financial Protection Bureau. Consumers can also find basic information on sending money domestically and internationally on NCUA’s dedicated Wire and Remittances Transfer page. All resources are available in Spanish.

Consumers who use remittance services offered by certain covered remittance providers are entitled to a number of protections, including:

  • disclosures showing actual exchange rates, fees, and the amount of money to be delivered in the local currency before the consumer makes a payment;
  • a receipt confirming the payment;
  • the right to cancel the transaction within 30 minutes of making the payment; and
  • the right to dispute errors and have them resolved.

Under the Federal Credit Union Act, promoting financial literacy is a core credit union mission. While credit unions serve the needs of their members and promote financial literacy within the communities they serve, NCUA works to reinforce credit union efforts, raise consumer awareness and increase access to credit union services. NCUA also participates in national financial literacy initiatives, including the Financial Literacy and Education Commission, an interagency group created by Congress to improve the nation’s financial literacy and education.

NCUA Providing Consulting Services to 161 Credit Unions

ALEXANDRIA, Va. (July 18, 2016) – Consulting services provided by the National Credit Union Administration to 161 federally insured credit unions will help them grow, innovate and provide better member services, the agency announced today.

“Through the agency’s consulting services, NCUA is helping credit unions do a better job of providing affordable financial services to their members,” NCUA Board Chairman Rick Metsger said. “Thinking back to my own experience as a credit union board member, I learned the importance of the type of strategic thinking and planning our consulting program provides. I hope eligible credit unions will consider applying for our consulting program in the future.”

Credit unions chosen for the consulting program work with an experienced NCUA economic development specialist for a six-month semester. Almost half of the credit unions selected to receive consulting services during the second half of 2016 have assets of less than $10 million. Fifty-two percent are low-income-designated credit unions, and 16 percent have both the low-income and minority depository institution designation. 

Offered through NCUA’s Office of Small Credit Union Initiatives, the consulting services provide participating credit unions with assistance in developing growth strategies, planning for new products, creating succession plans, and other activities. The services are provided at no charge. A credit union can nominate itself or be nominated by an NCUA or state examiner. To be eligible for consulting assistance, a credit union must have assets of less than $100 million, have been chartered for fewer than 10 years, have a low-income designation, or be a minority depository institution.

NCUA is now accepting consulting program nominations for the first semester of 2017. An online nomination form is available here [link no longer available], and the deadline for submitting nominations is Nov. 30 at 5 p.m. Eastern.

NCUA’s Office of Small Credit Union Initiatives fosters credit union development and the effective delivery of financial services for small credit unions, new credit unions, minority depository institutions and credit unions with a low-income designation.

NCUA divulga un video junto con un folleto sobre transferencias de remesas

Los nuevos recursos informan a los consumidores sobre los derechos al enviar dinero al exterior

ALEXANDRIA, Va. (15 de julio de 2016) – Los consumidores tienen nuevas formas de informarse sobre los derechos y las protecciones de los que gozan al enviar dinero al exterior a través de un video y un folleto nuevos divulgados hoy por la Administración Nacional de Cooperativas de Ahorro y Crédito.

El video, disponible aquí, y el folleto ofrecen una descripción general de las protecciones del consumidor otorgadas por una regla emitida por la Oficina para la Protección Financiera del Consumidor. Los consumidores también pueden encontrar información básica sobre cómo enviar dinero dentro y fuera del país en la página de transferencias electrónicas y de remesas exclusiva de la NCUA.

Los consumidores que utilizan los servicios de remesas ofrecidos por ciertos proveedores de remesas tienen derecho a una cantidad de protecciones, entre las que se incluyen:

  • divulgaciones de las tasas vigentes de cambio, cargos y la cantidad de dinero a ser entregada en moneda local antes de que el consumidor haga el pago;
  • un recibo de confirmación del pago;
  • el derecho a cancelar la transacción dentro de los 30 minutos de realizado el pago; y
  • el derecho de disputar errores que deberán ser solucionados.

En virtud de la Ley de Cooperativas Federales de Ahorro y Crédito, promover la educación financiera es una misión primordial de las cooperativas de ahorro y crédito. Mientras que las cooperativas de ahorro y crédito satisfacen las necesidades de sus socios y promueven la educación financiera dentro de las comunidades donde prestan servicio, la NCUA trabaja para reforzar los esfuerzos de las cooperativas de ahorro y crédito, concientizar a los consumidores y aumentar el acceso a los servicios de las cooperativas de ahorro y crédito. La NCUA también participa en las iniciativas para la educación financiera a nivel nacional, incluyendo la Comisión Federal de Educación Financiera, un grupo entre agencias creado por el Congreso para mejorar la educación financiera de la nación.

NCUA, FTC to Focus July 27 #NCUAChat on Military Consumer Issues

Twitter Chat to Educate Servicemembers and Families on Protecting Financial Security

ALEXANDRIA, Va. (July 19, 2016) – In recent years, servicemembers have become particularly vulnerable to predatory lenders, so the National Credit Union Administration and the Federal Trade Commission will be providing information to empower servicemembers, veterans and their families to be informed consumers in an upcoming #NCUAChat.

The live chat is scheduled for Wednesday, July 27, beginning at 11 a.m. Eastern. Kenneth Worthey, a Financial Literacy and Outreach Analyst with NCUA’s Office of Consumer Protection, and FTC staff will discuss how servicemembers can protect themselves and their families from payday, auto and student loan predatory lending.

During the chat, NCUA and FTC will also share resources from their consumer sites, MyCreditUnion.gov and Just for You: Military Families.

Credit unions and consumers are encouraged to follow @MyCUgov on Twitter and contribute to the conversation using the #NCUAChat hashtag. Participants may submit questions in advance to [email protected].

Under the Federal Credit Union Act, promoting financial literacy is a core credit union mission. While credit unions serve the needs of their members and promote financial literacy within the communities they serve, NCUA works to reinforce credit union efforts, raise consumer awareness and increase access to credit union services. NCUA also participates in national financial literacy initiatives, including the Financial Literacy and Education Commission, an interagency group created by Congress to improve the nation’s financial literacy and education.

Brexit Highlights Need to Be Ready for Anything

Read the Latest Issue of “The NCUA Report” Online

ALEXANDRIA, Va. (July 20, 2016) – The United Kingdom’s decision to leave the European Union and the stock market’s reaction to the vote shows that credit unions need to ready for a number of potential economic and interest rate scenarios.

In the latest issue of the National Credit Union Administration’s monthly newsletter, an analysis by the Office of the Chief Economist finds that Brexit could potentially affect the energy and manufacturing sectors leading to slower economic growth in the United States, as well as push long-term rates down, further compressing credit union net interest margins.

The July 2016 issue of The NCUA Report—now available in HTML—can be found online here

The agency’s newsletter features columns from NCUA Board Chairman Rick Metsger and Board Member J. Mark McWatters, as well as articles from several NCUA offices on the agency’s initiatives and information on supervisory, regulatory and compliance issues that are important to all federally insured credit unions.

Articles in this month’s issue include:

  • Chairman’s Corner: Money Changes Everything
  • Board Member McWatters’ Perspective: A Public Hearing Is The First Step Toward a Better NCUA Budget
  • Board Actions: NCUA Outlines Plans for Adding “S” to Credit Union CAMEL Ratings
  • With Margins Shrinking, Effective Liquidity Management Is Critical
  • Corporate System Resolution Program Reaches an Important Milestone

Published monthly, The NCUA Report is NCUA’s flagship publication. The newsletter highlights important Board actions and key issues that credit union managers, staff and volunteers need to know. If interested, you can subscribe to the online version of the newsletter here. Previous issues of The NCUA Report are available online here

NCUA Board Removes Calendar-Year Exam Requirement, Adopts New Strategic Plan

Board Action Bulletin

2016 Mid-Session Budget Review Projects $2.7 Million in Reduced Spending

ALEXANDRIA, Va. (July 21, 2016) – The National Credit Union Administration Board held its seventh open meeting of 2016 at the agency’s headquarters here today and unanimously approved one item: 

  • The agency’s 2017–2021 Strategic Plan, which updates NCUA’s performance goals for measuring annual examinations and describes the agency’s strategic goals in the areas of safety and soundness, consumer protection and financial literacy, and workforce development and diversity.

The Board also received briefings from the Chief Financial Officer on the revised 2016 agency budget estimates and the performance of the National Credit Union Share Insurance Fund, which grew to more than $13 billion in the second quarter of 2016.

Strategic Plan Fulfills Commitment to Provide Examination Flexibility

NCUA’s 2017–2021 Strategic Plan, approved unanimously by the Board, updates the agency’s performance goals for examinations. The plan is part of NCUA’s overall efforts to modernize the examination process.

“The agency’s new strategic plan prioritizes continual quality improvement to make our operations both more efficient and effective, rather than the adoption of new rules 

and regulations,” NCUA Board Chairman Rick Metsger said. “We will focus on upgrading our technology, systems and processes to improve the quality of our examinations and supervision, while simultaneously reducing the onsite burden on credit unions and improving the quality of life for our examiners.”

In adopting the plan, the Board retired two agency performance goals requiring the examination each calendar year of all federally insured, state-chartered credit unions with more than $250 million in assets and every federal credit union. The Board then established an interim goal of completing an efficient and effective federal and state examination process through the end of 2016.

“This change will give our regional offices greater flexibility to schedule exams when they are needed, and when they make the most sense, rather than basing them on an arbitrary calendar-year requirement,” Metsger said. “This change alone does not extend the examination cycle. How and whether we further change the exam cycle will be determined by the Board after we have received recommendations from the Exam Flexibility Initiative.”

In May, Chairman Metsger established an internal working group known as the Exam Flexibility Initiative to obtain stakeholder feedback and evaluate the agency’s examination and supervision program. The Board expects to receive recommendations from the working group in September.

The new strategic plan also summarizes internal and external factors affecting the agency and the credit union system, evaluates NCUA programs and risks and provides goals and objectives. The agency’s three strategic goals described in the five-year plan are:

  • Ensuring a safe and sound credit union system;
  • Promoting consumer protection and financial literacy; and
  • Cultivating an inclusive, collaborative workplace that maximizes productivity and enhances impact.

Copies of the 2017–2021 Strategic Plan, as well as previous strategic plans and annual performance plans, are available online here.

2016 Mid-Year Budget Review Estimates $2.7 Million in Less Spending

NCUA’s Chief Financial Officer reported that agency expenditures are projected to decline by approximately $2.7 million for 2016, based on current projections of the agency’s needs.

“This agency continues to be a good steward of its funds and a leader in budget transparency,” Metsger said. “We provide more information, more often, on our website than any other federal financial institutions regulator. We never stop looking for ways to economize. While there is always more to do, we have a record to be proud of.”

While the agency projects a reduction in 2016 spending, several open obligations from prior years affect the amount of cash needed. Because the Operating Fee is partially determined by the agency’s cash needs, staff therefore recommended no reduction in Operating Fee collections for 2017 at this time.

NCUA’s revised estimate for its 2016 operating budget will be $288.2 million, including decreases in every major budget category. The largest change in the estimate comes from $1.9 million in lower employee pay and benefits expenses associated with vacant positions. The revised costs are based on current projections of staffing trends through the end of the year.

Travel costs and administrative costs are reduced by $323,000 and $234,000, respectively. Rent, communications, and utilities costs are reduced by $30,000. Contracted services costs are reduced by $191,000.

Board members approved a rolling two-year budget at their November 2015 open meeting, a return to former agency practice. The 2017 budget is scheduled to be reviewed at the Board’s open meeting in November. Before the Board votes on the 2017–2018 budget in November, the agency will host a budget briefing for stakeholders in October.

As part of its ongoing commitment to transparency in the budget process, NCUA continues to make extensive budget information available online here.

Share Insurance Fund Maintains Consistent Trends

Because of continued improvement in the performance of federally insured credit unions, the second quarter of 2016 saw consistent trends in income and operating expenses for the Share Insurance Fund.

During the second quarter, the Share Insurance Fund had a net loss of $21.8 million. Despite the quarterly loss, the fund had $2.2 million in net income for the first half of 2016.

As of June 30, 2016, the calculated equity ratio, based on estimated insured shares of $993.5 billion, dropped to 1.24 percent. When the next one-percent deposit capital adjustment is collected in October for all federally insured credit unions with assets of $50 million or greater, the equity ratio is estimated to be 1.27 percent, consistent with the agency’s expectations, but the ratio may differ if loss patterns change. NCUA will invoice for the adjustment in September.

Second-quarter investment and other income was $56.9 million. Operating expenses were $52.8 million. The provision for insurance losses increased by $25.9 million. Overall, the amount of assets in CAMEL code 3, 4 and 5 credit unions has decreased 54 percent since reaching a high of $205.6 billion in September 2010.

For the second quarter of 2016, the Chief Financial Officer reported:

  • The number of CAMEL code 4 and 5 credit unions declined 16.7 percent from the second quarter of 2015 from 251 to 209. More than half were credit unions with assets of $10 million or less.
  • Assets of CAMEL code 4 and 5 credit unions were $9.5 billion, a 16.7 percent decline from the second quarter of 2015.
  • The number of CAMEL code 3 credit unions declined 10.1 percent from the second quarter of 2015 from 1,336 to 1,201.
  • Assets of CAMEL code 3 credit unions were $85.2 billion, a 9.5 percent decline from the second quarter of 2015.

Six federally insured credit union failed during the second quarter. Fraud was a contributing factor in all six failures.

For the first six months of 2016, there have been a total of 11 failures. The total losses associated with failures through the second quarter were $8.5 million.

The second-quarter Share Insurance Fund figures are preliminary and unaudited.

NCUA tweets all open Board meetings live. Follow @TheNCUA on Twitter, and access Board Action Memorandums and NCUA rule changes at www.ncua.gov. NCUA also live streams, archives and posts videos of open Board meetings online.

Closed Board Meeting July 21, 2016

Board Action Bulletin

The NCUA Board approved the merger of First Carolina Corporate Credit Union and Mid-Atlantic Corporate Federal Credit Union.

The NCUA Board also considered a supervisory matter, which remains confidential at this time.

NCUA tweets all open Board meetings live. Follow

@TheNCUA
on Twitter, and access Board Action Memorandums and NCUA rule changes at

www.ncua.gov
. NCUA also live streams, archives and posts

videos of open Board meetings
online.

NCUA Selects Two Regional Executives

ALEXANDRIA, Va. (July 22, 2016) – National Credit Union Administration Executive Director Mark A. Treichel today announced the selection of two new associate regional directors of operations in the agency’s Region II and Region V offices. 

Ryan Tapped for Region II Executive Team

A 29-year veteran with the agency, Michael Ryan will begin serving in Region II on July 24. Ryan, who had served as Region II director of supervision, succeeds Wendy Angus, who became Region II associate regional director of programs in May.

Ryan joined NCUA in 1987 as an examiner. During his career, he has served as a loss risk analysis officer and problem case officer.

Ryan holds a bachelor’s degree in accounting from Virginia Polytechnic Institute and State University in Blacksburg, Virginia.

Thompson Takes Leadership Role in Region V

Linda Thompson, who has been with the agency since 1988, will assume her duties in Region V on Aug. 8. Thompson, who had served as the Region V director of special actions, succeeds Cherie Freed, who was named Region V Director in April.

Thompson also began her NCUA career as an examiner. She then served as a problem case officer for 10 years. Thompson subsequently served as a supervisory examiner until her appointment as Region V director of special actions in 2010.

Thompson holds a bachelor’s degree in accounting from Walsh College in Troy, Michigan. She graduated from the NCUA Management Development Program in 2002.

NCUA Awards $2.5 Million in Grants

More than 300 Grants Will Support Growth, Training, Security and Internships

ALEXANDRIA, Va. (July 26, 2016) – Grants totaling nearly $2.5 million will help 309 low-income credit unions expand services to underserved communities, train staff, improve cybersecurity and provide students with work experience, the National Credit Union Administration announced today.

“This grant round was the largest in NCUA’s history,” NCUA Board Chairman Rick Metsger said. “These grants will help credit unions provide affordable financial services to more people, improve operations and train a new generation of leaders. Our grant program is also another way of promoting a safe, sound and innovative credit union system. I encourage low-income credit unions to apply for this assistance in future grant rounds.”

The agency received applications from 608 credit unions for more than $9.6 million. A list of grantees is available online. Due to the high demand, NCUA awarded only one grant per credit union.

NCUA’s Office of Small Credit Union Initiatives administers the grant funding provided by the Community Development Revolving Loan Fund, which offers grants and loans to credit unions serving low-income communities. Congress established the fund to provide grants and loans to credit unions serving low-income communities. Since 2001, Congress has provided NCUA with more than $16.8 million for these grants.

“Each year, we look at the challenges low-income credit unions face and develop initiatives that support growth and member outreach,” Office of Small Credit Union Initiatives Acting Director Martha Ninichuk said. “Demand for grant funds continues to surpass available funding and reflects credit unions’ need for assistance to help them implement new products and strategies.”

In the most recent round, NCUA awarded grants in four initiative areas:

  • Capacity and growth: NCUA awarded 116 grants, totaling $1,495,163, to credit unions expanding financial access to underserved communities through digital products, lending programs and other growth strategies.
  • Cybersecurity: NCUA awarded 112 grants, totaling $752,529, to help credit unions better protect member information and other sensitive data.
  • Student internships: NCUA awarded 33 grants, totaling $125,795, for credit unions to provide students with professional work experiences.
  • Staff training: NCUA awarded 48 grants, totaling $125,700, for credit unions to train staff in areas like lending, collections and governance.

Urgent needs grants for emergency assistance are available year-round, subject to funding availability. More information about those grants is available online here.

NCUA’s
Office of Small Credit Union Initiatives fosters credit union development and the effective delivery of financial services for small credit unions, new credit unions, minority depository institutions and credit unions with a low-income designation.

NCUA Releases Videos about Exam Process

New Online Training Explains Purpose, Process and Components of an Exam for Credit Union Board Directors

ALEXANDRIA, Va. (July 28, 2016) – Credit union board members can learn more about the purpose, process and components of a NCUA examination in a new four-part video released today on the National Credit Union Administration’s YouTube channel.

Understanding Your Exam, available here, provides an overview of the NCUA examination process, including the small credit union examination program. Viewers will learn more about:

  • What risk categories NCUA assesses during the examination process, 
  • How CAMEL ratings are determined, and 
  • How a credit union can prepare for an exam.

 

The video also discusses the components of ongoing monitoring that credit unions should implement to improve examination results.

 

 

NCUA’s Office of Small Credit Union Initiatives fosters credit union development and the effective delivery of financial services for small credit unions, minority depository institutions, new credit unions and credit unions with a low-income designation. For more information about the work of the Office of Small Credit Union Initiatives, visit the office’s website or subscribe to its monthly FOCUS e-newsletter.