Chairman Speaks on “FTC at 100: Into Our Second Century”

Speaking at the 21st Annual Western Conference of the Rutgers University Center for Research in Regulated Industries in Monterey, California on June 18, Federal Trade Commission Chairman William E. Kovacic presented his plan for assessing how well the agency is fulfilling the destiny that Congress foresaw for it in 1914, what type of institution the agency should aspire to be when it begins its second century in 2014, and other basic questions about the agency’s future direction.

“There is no substitute for the agency’s own sustained efforts to get things right,” Kovacic said. He began the speech by outlining the rationale for a self-assessment, saying that the self-assessment will be undertaken in the coming months and will have two basic aims – to ask what the Commission must do “to continue the valuable work that the agency performs today,” and “to identify steps we must take to do still better in the future.”

The “urgency to revisit fundamental questions about the possibilities for improvement” stems from several sources, he said. First, the policymaking challenges to the Commission grow more demanding each year. “In carrying out its competition and consumer protection responsibilities, the agency confronts some of the most difficult issues of economic policy.” In addition, the FTC’s success in a variety of initiatives – such as the National Do Not Call Registry for telemarketers – has created high expectations about the Commission’s ability to respond to these challenges. “The agency’s experience in undertaking these and other measures has shown that the pursuit of sensible policy solutions requires an unrelenting search for better practices,” the Chairman said.

The FTC also is motivated toward self-assessment by the examples of its foreign counterparts. “There is much to learn from what his happening outside our borders,” he continued, saying that if the FTC is to exert effective leadership in forming policy at home and abroad, “We must be no less driven [than our foreign counterparts] to examine and enhance our own institutional framework and operations.” Another reason to conduct a self-assessment of the FTC, the Chairman said, is to “ingrain in the agency a habit of periodic self-evaluation to illuminate the way to future improvements.”

According to the Chairman, the agency’s self-assessment will focus on six basic questions. First, when we ask ourselves how well the Commission is carrying out its responsibilities, by what criteria should we assess its work? Second, by what techniques should we measure the agency’s success in meeting the normative criteria by which we determine whether the agency is performing well? Third, what resources – personnel, facilities, equipment – will the FTC need to perform its duties in the future? Fourth, what methods should the FTC use to select its strategy for exercising its powers? Fifth, how can the FTC strengthen its processes for implementing its programs? And sixth, how can the FTC better fulfill its duties by improving links with other government bodies and nongovernmental organizations?

The Chairman next describes how the self-assessment will be conducted, including a mix of internal deliberations and external consultations. He concluded the speech by saying, “The progress of the Federal Trade Commission in its modern era has built heavily upon the willingness of its people to assess their work critically and explore possibilities for improvement. The FTC at 100 self-assessment extends that tradition.”

Copies of the Chairman’s speech are available from the FTC’s Web site at http://www.ftc.gov and from the FTC’s Consumer Response Center, Room 130, 600 Pennsylvania Avenue, N.W., Washington, D.C. 20580. The FTC works for the consumer to prevent fraudulent, deceptive, and unfair business practices and to provide information to help spot, stop, and avoid them. To file a complaint in English or Spanish, click: https://www.ftccomplaintassistant.gov/ or call 1-877-382-4357. The FTC enters Internet, telemarketing, identity theft, and other fraud-related complaints into Consumer Sentinel, a secure, online database available to more than 1,600 civil and criminal law enforcement agencies in the U.S. and abroad. For free information on a variety of consumer topics, click http://ftc.gov/bcp/consumer.shtm.

(FTC at 100.final.wpd)

Chairman Speaks on “FTC at 100: Into Our Second Century”

Speaking at the 21st Annual Western Conference of the Rutgers University Center for Research in Regulated Industries in Monterey, California on June 18, Federal Trade Commission Chairman William E. Kovacic presented his plan for assessing how well the agency is fulfilling the destiny that Congress foresaw for it in 1914, what type of institution the agency should aspire to be when it begins its second century in 2014, and other basic questions about the agency’s future direction.

“There is no substitute for the agency’s own sustained efforts to get things right,” Kovacic said. He began the speech by outlining the rationale for a self-assessment, saying that the self-assessment will be undertaken in the coming months and will have two basic aims – to ask what the Commission must do “to continue the valuable work that the agency performs today,” and “to identify steps we must take to do still better in the future.”

The “urgency to revisit fundamental questions about the possibilities for improvement” stems from several sources, he said. First, the policymaking challenges to the Commission grow more demanding each year. “In carrying out its competition and consumer protection responsibilities, the agency confronts some of the most difficult issues of economic policy.” In addition, the FTC’s success in a variety of initiatives – such as the National Do Not Call Registry for telemarketers – has created high expectations about the Commission’s ability to respond to these challenges. “The agency’s experience in undertaking these and other measures has shown that the pursuit of sensible policy solutions requires an unrelenting search for better practices,” the Chairman said.

The FTC also is motivated toward self-assessment by the examples of its foreign counterparts. “There is much to learn from what his happening outside our borders,” he continued, saying that if the FTC is to exert effective leadership in forming policy at home and abroad, “We must be no less driven [than our foreign counterparts] to examine and enhance our own institutional framework and operations.” Another reason to conduct a self-assessment of the FTC, the Chairman said, is to “ingrain in the agency a habit of periodic self-evaluation to illuminate the way to future improvements.”

According to the Chairman, the agency’s self-assessment will focus on six basic questions. First, when we ask ourselves how well the Commission is carrying out its responsibilities, by what criteria should we assess its work? Second, by what techniques should we measure the agency’s success in meeting the normative criteria by which we determine whether the agency is performing well? Third, what resources – personnel, facilities, equipment – will the FTC need to perform its duties in the future? Fourth, what methods should the FTC use to select its strategy for exercising its powers? Fifth, how can the FTC strengthen its processes for implementing its programs? And sixth, how can the FTC better fulfill its duties by improving links with other government bodies and nongovernmental organizations?

The Chairman next describes how the self-assessment will be conducted, including a mix of internal deliberations and external consultations. He concluded the speech by saying, “The progress of the Federal Trade Commission in its modern era has built heavily upon the willingness of its people to assess their work critically and explore possibilities for improvement. The FTC at 100 self-assessment extends that tradition.”

Copies of the Chairman’s speech are available from the FTC’s Web site at http://www.ftc.gov and from the FTC’s Consumer Response Center, Room 130, 600 Pennsylvania Avenue, N.W., Washington, D.C. 20580. The FTC works for the consumer to prevent fraudulent, deceptive, and unfair business practices and to provide information to help spot, stop, and avoid them. To file a complaint in English or Spanish, click: https://www.ftccomplaintassistant.gov/ or call 1-877-382-4357. The FTC enters Internet, telemarketing, identity theft, and other fraud-related complaints into Consumer Sentinel, a secure, online database available to more than 1,600 civil and criminal law enforcement agencies in the U.S. and abroad. For free information on a variety of consumer topics, click http://ftc.gov/bcp/consumer.shtm.

(FTC at 100.final.wpd)

Commission Approves Federal Register Notice Announcing Final Amendments to Automotive Fuel Ratings

Commission approval of Federal Register notice – The Commission has approved publication of a Federal Register notice announcing final amendments to the agency’s Fuel Rating Rule. The notice, which will be published soon and is available now on the FTC’s Web site as a link to this press release, was issued pursuant to Section 205 of the Energy Independence and Security Act of 2007 (EISA). The EISA required the Commission to develop labeling requirements for biodiesel, biomass-based diesel, and blends of those fuels (biodiesel fuels).

To meet the EISA’s mandate, the FTC first published a notice of proposed rulemaking (NPR) on March 11, 2008, requesting public comments by April 7, 2008. In the NPR, the Commission proposed amending the Fuel Rating Rule to include rating, certification, and labeling requirements for biodiesel fuels. Public comments received generally supported the Commission’s proposed amendments. Accordingly, the FTC is now issuing a final amended rule that incorporates the EISA’s labeling requirements.

Under the final amendments, the rating and certification requirements of the existing rule apply to fuels containing more than five percent biodiesel or more than five percent biomass-based diesel. The notice provides background on the Rule, describes biodiesel and biomass-based diesel fuels, gives information about the statutory labeling requirements, discusses the comments submitted in response to the NPR, and provides a detailed description of the final amendments. The amendments will become effective on December 16, 2008.

The Commission vote approving the Federal Register notice was 4-0. (FTC File No. R811005; the staff contacts are Matthew Wilshire, Bureau of Consumer Protection, 202-326-2976 and Hampton Newsome, Bureau of Consumer Protection, 202-326-2889; see press release dated March 4, 2008.)

Copies of the documents mentioned in this release are available from the FTC’s Web site at http://www.ftc.gov and from the FTC’s Consumer Response Center, Room 130, 600 Pennsylvania Avenue, N.W., Washington, DC 20580. Call toll-free: 1-877-FTC-HELP.

(FYI 30.2008.wpd)

Commission Approves Federal Register Notice Announcing Final Amendments to Automotive Fuel Ratings

Commission approval of Federal Register notice – The Commission has approved publication of a Federal Register notice announcing final amendments to the agency’s Fuel Rating Rule. The notice, which will be published soon and is available now on the FTC’s Web site as a link to this press release, was issued pursuant to Section 205 of the Energy Independence and Security Act of 2007 (EISA). The EISA required the Commission to develop labeling requirements for biodiesel, biomass-based diesel, and blends of those fuels (biodiesel fuels).

To meet the EISA’s mandate, the FTC first published a notice of proposed rulemaking (NPR) on March 11, 2008, requesting public comments by April 7, 2008. In the NPR, the Commission proposed amending the Fuel Rating Rule to include rating, certification, and labeling requirements for biodiesel fuels. Public comments received generally supported the Commission’s proposed amendments. Accordingly, the FTC is now issuing a final amended rule that incorporates the EISA’s labeling requirements.

Under the final amendments, the rating and certification requirements of the existing rule apply to fuels containing more than five percent biodiesel or more than five percent biomass-based diesel. The notice provides background on the Rule, describes biodiesel and biomass-based diesel fuels, gives information about the statutory labeling requirements, discusses the comments submitted in response to the NPR, and provides a detailed description of the final amendments. The amendments will become effective on December 16, 2008.

The Commission vote approving the Federal Register notice was 4-0. (FTC File No. R811005; the staff contacts are Matthew Wilshire, Bureau of Consumer Protection, 202-326-2976 and Hampton Newsome, Bureau of Consumer Protection, 202-326-2889; see press release dated March 4, 2008.)

Copies of the documents mentioned in this release are available from the FTC’s Web site at http://www.ftc.gov and from the FTC’s Consumer Response Center, Room 130, 600 Pennsylvania Avenue, N.W., Washington, DC 20580. Call toll-free: 1-877-FTC-HELP.

(FYI 30.2008.wpd)

FTC Approves Order Dismissing Administrative Complaint Against Inova Health System Foundation and Prince William Health System, Inc.

Commission approval of order dismissing administrative complaint – The Commission has approved an order dismissing its administrative complaint against Inova Health System Foundation (Inova) and Prince William Health System, Inc. (PWHS) without prejudice, as the respondents publicly announced their mutual decision to terminate the proposed acquisition agreement. Accordingly, the most important elements of the relief sought by the Commission have been accomplished without the need for further administrative litigation.

As detailed in the order – a copy of which can be found on the FTC’s Web site and as a link to this press release – on May 8, 2008, the FTC issued an administrative complaint in this matter, charging that Inova’s acquisition of PWHS, if consummated, would be anticompetitive and in violation of Section 7 of the Clayton Act, as amended. Complaint counsel and the respondents have now filed a joint motion to dismiss the complaint, on the grounds that the respondents abandoned the transaction and withdrew their Hart-Scott-Rodino notification and report forms. The joint motion was served to the Commission by Commissioner J. Thomas Rosch, who was designated as the Administrative Law Judge in this matter.

The FTC vote approving the dismissal of the complaint was 3-0, Commissioner Rosch not participating. (FTC Docket No. 9326; the staff contact is Matthew J. Reilly, Bureau of Competition, 202-326-2350; see press release dated May 9, 2008)

Copies of the documents mentioned in this release are available from the FTC’s Web site at http://www.ftc.gov and from the FTC’s Consumer Response Center, Room 130, 600 Pennsylvania Avenue, N.W., Washington, DC 20580. Call toll-free: 1-877-FTC-HELP.

FTC Approves Order Dismissing Administrative Complaint Against Inova Health System Foundation and Prince William Health System, Inc.

Commission approval of order dismissing administrative complaint – The Commission has approved an order dismissing its administrative complaint against Inova Health System Foundation (Inova) and Prince William Health System, Inc. (PWHS) without prejudice, as the respondents publicly announced their mutual decision to terminate the proposed acquisition agreement. Accordingly, the most important elements of the relief sought by the Commission have been accomplished without the need for further administrative litigation.

As detailed in the order – a copy of which can be found on the FTC’s Web site and as a link to this press release – on May 8, 2008, the FTC issued an administrative complaint in this matter, charging that Inova’s acquisition of PWHS, if consummated, would be anticompetitive and in violation of Section 7 of the Clayton Act, as amended. Complaint counsel and the respondents have now filed a joint motion to dismiss the complaint, on the grounds that the respondents abandoned the transaction and withdrew their Hart-Scott-Rodino notification and report forms. The joint motion was served to the Commission by Commissioner J. Thomas Rosch, who was designated as the Administrative Law Judge in this matter.

The FTC vote approving the dismissal of the complaint was 3-0, Commissioner Rosch not participating. (FTC Docket No. 9326; the staff contact is Matthew J. Reilly, Bureau of Competition, 202-326-2350; see press release dated May 9, 2008)

Copies of the documents mentioned in this release are available from the FTC’s Web site at http://www.ftc.gov and from the FTC’s Consumer Response Center, Room 130, 600 Pennsylvania Avenue, N.W., Washington, DC 20580. Call toll-free: 1-877-FTC-HELP.

FTC Halts Cross Border Con Artists

A U.S. District Court Judge has ordered a halt to the illegal practices of Canadian operators who deceptively posed as domain name registrars and sent bogus bills to thousands of U.S. small businesses and nonprofit organizations for their annual “WEBSITE ADDRESS LISTING.” Many of the businesses and nonprofits believed they would lose their Web site addresses unless they paid the bill, so they paid. The Federal Trade Commission alleged that in most cases the defendants did not provide domain registration services, did not provide the “search optimization” services it claimed to provide, and bilked small businesses and nonprofits out of millions of dollars.

According to the FTC, since 2004, Toronto-based Internet Listing Service has been sending fake invoices to small businesses and others, listing the existing domain name of the consumer’s Web site or a slight variation on the domain name, such as substituting “.org” for “.com.” The invoice appears to come from the businesses’ existing domain name registrar and contains terms such as “WEBSITE ADDRESS LISTING” and “ANNUAL WEBSITE SEARCH ENGINE LISTING.” The invoice also claims to include a search engine optimization service. Most consumers who receive the “invoices” are led to believe that the defendants are their current domain name registrar and that they must pay them to maintain their registrations of domain names. Other consumers are induced to pay based on defendants’ claims that their “Search Optimization” service will “direct mass traffic” to their sites and that their “proven search engine listing service” will result in “a substantial increase in traffic.”

The FTC’s complaint charged that most consumers who paid the defendants’invoices do not receive any domain name registration services and that the “search optimization” service is ineffective and does not result in increased traffic to the consumers’ Web sites.

The FTC charged that the “invoices” represented that the defendants had a preexisting business relationship with the consumer. The “invoices” also represented that consumers owed money for the continued registration of their Web site names and that the defendants would provide continued registration services for consumers. The defendants also claimed that the “search optimization” service would substantially increase traffic to consumers’ Internet Web sites. The FTC alleged all that of these claims were false and violated federal law.

A federal district court judge in Chicago, Robert M. Dow, Jr., ordered a halt to the deceptive claims and froze the defendants’ assets held in the United States, pending trial. The FTC will seek a permanent halt to the scheme and ask the court to order redress to victimized consumers.

The defendants named in the FTC complaint are Data Business Solutions Inc., also doing business as Internet Listing Service Corp., ILS Corp., ILSCORP.NET, Domain Listing Service Corp., DLS Corp., and DLSCORP.NET, and its principals, Ari Balabanian, Isaac Benlolo and Kirk Mulveney. They are based in suburban Toronto, Canada.

This case was brought with the invaluable assistance of the Toronto Strategic Partnership, Microsoft Corporation, the Internet Corporation for Assigned Names and Numbers (ICANN), and the Better Business Bureau of Chicago and Northern Illinois. Wild West Domains, Inc. also provided assistance in this matter.

The Toronto Strategic Partnership consists of the FTC, the U.S. Postal Inspection Service, Competition Bureau Canada, the Toronto Police Service – Fraud Squad, the Ontario Ministry of Government Services, the Ontario Provincial Police – Anti-Rackets, the Royal Canadian Mounted Police, and the United Kingdom’s Office of Fair Trading.

The Commission vote to file the complaint was 4-0.

NOTE: The Commission files a complaint when it has “reason to believe” that the law has been or is being violated, and it appears to the Commission that a proceeding is in the public interest. The complaint is not a finding or ruling that the defendant has actually violated the law. The case will be decided by the court.

The Federal Trade Commission works for consumers to prevent fraudulent, deceptive, and unfair business practices and to provide information to help spot, stop, and avoid them. To file a complaint in English or Spanish, visit the FTC’s online Complaint Assistant or call 1-877-FTC-HELP (1-877-382-4357). The FTC enters complaints into Consumer Sentinel, a secure, online database available to more than 1,500 civil and criminal law enforcement agencies in the U.S. and abroad. The FTC’s Web site provides free information on a variety of consumer topics.

(ils3)
( FTC File No. 0723038)

FTC Halts Cross Border Con Artists

A U.S. District Court Judge has ordered a halt to the illegal practices of Canadian operators who deceptively posed as domain name registrars and sent bogus bills to thousands of U.S. small businesses and nonprofit organizations for their annual “WEBSITE ADDRESS LISTING.” Many of the businesses and nonprofits believed they would lose their Web site addresses unless they paid the bill, so they paid. The Federal Trade Commission alleged that in most cases the defendants did not provide domain registration services, did not provide the “search optimization” services it claimed to provide, and bilked small businesses and nonprofits out of millions of dollars.

According to the FTC, since 2004, Toronto-based Internet Listing Service has been sending fake invoices to small businesses and others, listing the existing domain name of the consumer’s Web site or a slight variation on the domain name, such as substituting “.org” for “.com.” The invoice appears to come from the businesses’ existing domain name registrar and contains terms such as “WEBSITE ADDRESS LISTING” and “ANNUAL WEBSITE SEARCH ENGINE LISTING.” The invoice also claims to include a search engine optimization service. Most consumers who receive the “invoices” are led to believe that the defendants are their current domain name registrar and that they must pay them to maintain their registrations of domain names. Other consumers are induced to pay based on defendants’ claims that their “Search Optimization” service will “direct mass traffic” to their sites and that their “proven search engine listing service” will result in “a substantial increase in traffic.”

The FTC’s complaint charged that most consumers who paid the defendants’invoices do not receive any domain name registration services and that the “search optimization” service is ineffective and does not result in increased traffic to the consumers’ Web sites.

The FTC charged that the “invoices” represented that the defendants had a preexisting business relationship with the consumer. The “invoices” also represented that consumers owed money for the continued registration of their Web site names and that the defendants would provide continued registration services for consumers. The defendants also claimed that the “search optimization” service would substantially increase traffic to consumers’ Internet Web sites. The FTC alleged all that of these claims were false and violated federal law.

A federal district court judge in Chicago, Robert M. Dow, Jr., ordered a halt to the deceptive claims and froze the defendants’ assets held in the United States, pending trial. The FTC will seek a permanent halt to the scheme and ask the court to order redress to victimized consumers.

The defendants named in the FTC complaint are Data Business Solutions Inc., also doing business as Internet Listing Service Corp., ILS Corp., ILSCORP.NET, Domain Listing Service Corp., DLS Corp., and DLSCORP.NET, and its principals, Ari Balabanian, Isaac Benlolo and Kirk Mulveney. They are based in suburban Toronto, Canada.

This case was brought with the invaluable assistance of the Toronto Strategic Partnership, Microsoft Corporation, the Internet Corporation for Assigned Names and Numbers (ICANN), and the Better Business Bureau of Chicago and Northern Illinois. Wild West Domains, Inc. also provided assistance in this matter.

The Toronto Strategic Partnership consists of the FTC, the U.S. Postal Inspection Service, Competition Bureau Canada, the Toronto Police Service – Fraud Squad, the Ontario Ministry of Government Services, the Ontario Provincial Police – Anti-Rackets, the Royal Canadian Mounted Police, and the United Kingdom’s Office of Fair Trading.

The Commission vote to file the complaint was 4-0.

NOTE: The Commission files a complaint when it has “reason to believe” that the law has been or is being violated, and it appears to the Commission that a proceeding is in the public interest. The complaint is not a finding or ruling that the defendant has actually violated the law. The case will be decided by the court.

The Federal Trade Commission works for consumers to prevent fraudulent, deceptive, and unfair business practices and to provide information to help spot, stop, and avoid them. To file a complaint in English or Spanish, visit the FTC’s online Complaint Assistant or call 1-877-FTC-HELP (1-877-382-4357). The FTC enters complaints into Consumer Sentinel, a secure, online database available to more than 1,500 civil and criminal law enforcement agencies in the U.S. and abroad. The FTC’s Web site provides free information on a variety of consumer topics.

(ils3)
( FTC File No. 0723038)

FTC Warns Consumers About Potential Charity Scams

The Federal Trade Commission is urging consumers to be cautious of potential charity scams in connection with the recent floods and tornadoes that have caused damage in the Midwest.

Scam artists may take advantage of this situation by creating bogus fund-raising operations. The FTC has issued a Consumer Alert, the “FTC Charity Checklist,” which lists precautions consumers should take when donating to charities. The alert, available at http://www.ftc.gov/bcp/edu/pubs/consumer/alerts/alt114.shtm, advises consumers to be wary of appeals that tug at your heart strings, especially pleas involving current events. If you are asked to contribute to a charity, the FTC recommends that you:

  • Ask for the name of the charity if the telemarketer does not provide it promptly;
  • Ask what percentage of your donation will support the cause described in the solicitation;
  • Call the charity to find out if it’s aware of the solicitation and has authorized the use of its name;
  • Do not provide any credit card or bank information until you have reviewed all information from the charity and made the decision to donate;
  • Ask for a receipt showing the amount of the contribution and stating that it is tax deductible; and
  • Avoid cash gifts. For security and tax record purposes, it’s best to pay by check – made payable to the beneficiary, not the solicitor.

To order copies of this or other FTC Consumer Alerts, visit http://www.ftc.gov/ftc/contact.shtm#publications. The FTC works for the consumer to prevent fraudulent, deceptive, and unfair business practices in the marketplace and to provide information to help consumers spot, stop, and avoid them. To file a complaint, or to get free information on consumer issues, visit http:// www.ftc.gov or call toll-free, 1-877-FTC-HELP (1-877-382-4357); TTY: 1-866-653-4261. The FTC enters Internet, telemarketing, identity theft, and other fraud-related complaints into Consumer Sentinel, a secure online database available for more than 1,600 civil and criminal law enforcement agencies in the U.S. and abroad.

(FYI Midwest)

FTC Warns Consumers About Potential Charity Scams

The Federal Trade Commission is urging consumers to be cautious of potential charity scams in connection with the recent floods and tornadoes that have caused damage in the Midwest.

Scam artists may take advantage of this situation by creating bogus fund-raising operations. The FTC has issued a Consumer Alert, the “FTC Charity Checklist,” which lists precautions consumers should take when donating to charities. The alert, available at http://www.ftc.gov/bcp/edu/pubs/consumer/alerts/alt114.shtm, advises consumers to be wary of appeals that tug at your heart strings, especially pleas involving current events. If you are asked to contribute to a charity, the FTC recommends that you:

  • Ask for the name of the charity if the telemarketer does not provide it promptly;
  • Ask what percentage of your donation will support the cause described in the solicitation;
  • Call the charity to find out if it’s aware of the solicitation and has authorized the use of its name;
  • Do not provide any credit card or bank information until you have reviewed all information from the charity and made the decision to donate;
  • Ask for a receipt showing the amount of the contribution and stating that it is tax deductible; and
  • Avoid cash gifts. For security and tax record purposes, it’s best to pay by check – made payable to the beneficiary, not the solicitor.

To order copies of this or other FTC Consumer Alerts, visit http://www.ftc.gov/ftc/contact.shtm#publications. The FTC works for the consumer to prevent fraudulent, deceptive, and unfair business practices in the marketplace and to provide information to help consumers spot, stop, and avoid them. To file a complaint, or to get free information on consumer issues, visit http:// www.ftc.gov or call toll-free, 1-877-FTC-HELP (1-877-382-4357); TTY: 1-866-653-4261. The FTC enters Internet, telemarketing, identity theft, and other fraud-related complaints into Consumer Sentinel, a secure online database available for more than 1,600 civil and criminal law enforcement agencies in the U.S. and abroad.

(FYI Midwest)