FTC Videos Advise What to Do if Your Email is Hacked or Malware Attacks Your Computer

Your email has been hacked – what do you do?

Your computer has been hijacked by malware – how do you get it back?

Whether you’re unsure or you’re the person your friends always turn to with these kinds of questions, the Federal Trade Commission has created two videos, in English and Spanish, to help.

To learn what you should do, watch Hacked Email: What to Do and Hijacked Computer: What to Do.

The Federal Trade Commission works for consumers to prevent fraudulent, deceptive, and unfair business practices and to provide information to help spot, stop, and avoid them. To file a complaint in English or Spanish, visit the FTC’s online Complaint Assistant or call 1-877-FTC-HELP (1-877-382-4357). The FTC enters complaints into Consumer Sentinel, a secure, online database available to more than 2,000 civil and criminal law enforcement agencies in the U.S. and abroad. The FTC’s website provides free information on a variety of consumer topics. Like the FTC on Facebook, follow us on Twitter, and subscribe to press releases for the latest FTC news and resources.

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