ALEXANDRIA, Va. (June 29, 2021) – The National Credit Union Administration ranked 9 of 25 midsize agencies in the Partnership for Public Service’s 2020 Best Places to Work in the Federal Government rankings (opens new window) released today. The ranking is based on the 2020 Federal Employee Viewpoint Survey (opens new window) (FEVS) administered by the U.S. Office of Personnel Management.
The FEVS measures employees’ perceptions of whether, and to what extent, conditions characteristic of successful organizations are present in the agency. The FEVS serves as a tool for employees to share their perceptions in many critical areas including their work experiences, their agency, and leadership.
“The NCUA team is a highly-motivated, mission-driven, and talented group of individuals. Their engagement is critical to the agency’s success, and I am pleased that we continue to be in the top tier of best places to work in the federal government,” said NCUA Chairman Todd M. Harper. “This year, we will continue to build on the efforts of Board Member Hood, who led the agency in 2020, to increase employee engagement and enhance the overall work experience. Our goal will be to make the NCUA an even better — and perhaps even the best — place to work.”
Said Board Member Rodney E. Hood, “I am delighted the NCUA was ranked among the best places to work in 2020. Against the challenging backdrop of an unprecedented global pandemic, NCUA responded with professionalism, purpose, and resilience. Chairman Harper has continued the positive momentum with substantial continuity in the forward-thinking style of management that has brought the NCUA to this point. The agency’s commitment to diversity, equity, inclusion, and belonging also have surely made the NCUA a more welcoming and productive environment.”
Among the results, the NCUA employee engagement score was 79.4, compared to 69.0 percent governmentwide and 73.3 for the midsize agency median. This score measures employee satisfaction with their jobs and organizations. NCUA registered a COVID category score of 92 out of 100, compared to 86.1 governmentwide. This category measures employee views on the support they received during the pandemic. In the effective leadership category, the NCUA scored 71.2, compared to 67.6 for the midsize agency median and 64.2 governmentwide.
The NCUA consistently has one of the highest response rates among agencies. Eighty-seven percent of NCUA employees participated in the 2020 survey, representing the top response rate for midsize agencies.