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The Federal Trade Commission has issued its Fiscal Year (FY) 2011 Performance and Accountability Report. The report shows American taxpayers how the FTC has managed its resources, highlights major accomplishments in fulfilling the FTC’s two core goals of protecting consumers and promoting competition, and outlines plans for addressing future challenges.

As required by the Reports Consolidation Act of 2000, the Performance and Accountability Report combines the FTC’s performance report and its financial statements and audit opinion. The report compares and evaluates the agency’s performance against the established measures and targets in the FTC’s 2009 to 2014 Strategic Plan and the annual Performance Plan required under the Government Performance and Results Act of 1993. In FY 2011, ending September 30, 2011, the FTC met or exceeded 88 percent of its performance measures (35 out of 40). The FY 2011 independent financial audit resulted in the FTC’s fifteenth consecutive unqualified opinion, the highest audit opinion available.

The Commission vote to release the Performance and Mission Challenges sections of the report was 4-0. The report can be found on the FTC’s website and as a link to this press release. (FTC File No. P859900, the staff contact is Valerie Green, 202-326-2901.)

The Federal Trade Commission works for consumers to prevent fraudulent, deceptive, and unfair business practices and to provide information to help spot, stop, and avoid them. To file a complaint in English or Spanish, visit the FTC’s online Complaint Assistant or call
1-877-FTC-HELP (1-877-382-4357). The FTC enters complaints into Consumer Sentinel, a secure, online database available to more than 2,000 civil and criminal law enforcement agencies in the U.S. and abroad. The FTC’s website provides free information on a variety of consumer topics. Like the FTC on Facebook and follow us on Twitter.

(FYI 45.2011.wpd)